Refund Policy

We truly hope that you will be pleased with your purchase. If for any reason you are not completely satisfied, we will gladly accept a return within 30 days from your receipt of the merchandise. Personal Protective Equipment cannot be returned. At your request, we will:

  • Replace or exchange the merchandise, or
  • Credit the purchase price to your credit card account (once the return items have been received) 

Please note that shipping charges are not refundable.

If you received damaged merchandise, please retain the box, packaging and all contents, and contact us as soon as possible for assistance.

Return Procedure

If you would like to return merchandise (within 30 days of receipt), simply ship the items along with the original packing list to us at:

Gilchrist & Soames
Attn: Simply Supplies
2425 E Perry Rd.
Suite 150
Plainfield, IN 46168

In order to process a refund, please provide your return tracking number to us at simplysupplies@gilchristsoames.com. For further assistance, please contact Customer Care at:

Email: simplysupplies@gilchristsoames.com